Delivery promise
Orders received before 4 pm will be despatched same day, for next day delivery (for in stock items, of standard quantities).
Delivery reliability
98.4% of all orders are shipped according to the order confirmation date.
Despatch Confirmation
Customers are notified by email when their order leaves the Erwin Halder warehouse.
Email contains a detailed delivery note and tracking shipment link.
Quality and Service
Our continually developing Standard Parts range consists of over 12,000 articles. With many years of experience Erwin Halder is a competent partner for the design and production of special components.
Invoicing
On request, invoices can be supplied electronically, as a PDF via email.
CAD Data
All standard parts and modular jig and fixture system parts are available as download in system-neutral 2D and 3D data formats. Moreover the data is available on the CAD portals Cadenas and Traceparts in a native file format.
Training
Extensive user training in workshops on-site or at the Halder training centre.
Mobile Showroom
Demonstration of workholding systems in our demonstration car at the customer's site.
Customised Solutions
Qualified partner for solutions according to the customer’s request. Special solutions can be realised quickly due to longstanding experience and a flexible production organisation.
Customer Service
Competent and comprehensive customer advice by phone at Halder’s facility and on-site by our field service.